Rhapsody Helpdesk
  • 🏠Helpdesk Home
    • Welcome
  • ⚙️Account Set Up
    • Before Your First Call
      • Account Details
        • Logging In
      • Importing Contacts & Musicians
      • Additional Set Up
      • Contacting Musicians
  • 📩Rhapsody Calls
    • Overview
    • 1️⃣Setting Up The Call
      • Creating a Project
      • Adding Project Pieces + Instrumentation
      • Adding Work Sessions
      • Add Personnel
      • Additional Information
    • 2️⃣Send + Track the Call
      • Pre-flight Check
      • Send the Call
      • Track the Call
    • 3️⃣Adjust + Replace
      • Musician Responses
        • On Hold Musicians
        • Declined Musicians
        • Unresponsive Musicians
        • Messages from Musicians
        • Musician Release Request
      • Types of Communication
        • Canceling + Releasing Musicians
        • Remind
        • Confirmation
        • Message
        • Nudges
        • Revision Calls
      • Answering for Musicians
      • Changes to Project
        • Changing Time/Location of Work Session
        • Canceling a Project Piece
        • Adding Additional Project Pieces
        • Cancelling a Work Session
        • Adding Additional Work Session
        • Turn a Rehearsal into a Sectional
        • Cancelling Entire Project
    • 4️⃣Payroll + Archive
      • Budget & Payroll
      • Archiving your Project
  • 🪄Rhapsody Features
    • Features
      • Chairs
      • Mercury Pipeline
      • Color Coding + Customization
      • Click-Through View
      • Shortcuts
      • Multiple Instrument Support
      • Create + Button
      • Work Sessions
      • Templates
      • Calendar Views
      • Project Checklist
      • Project Settings
      • View Modes
      • Mission Control
      • Seasons
      • Assignments View
      • Digest
      • Genius View
      • Exports
      • Work Session View
      • Pieces View
      • Budget & Payroll
      • Sent
      • Who's Next
      • Rhapsody Calls
      • Project Pieces
    • Updates
      • Rhapsody Updates
      • Upcoming Features + Feature Requests
      • Live Rosters
  • 🎶For Musicians
    • Musicians FAQ
      • Mobile App
      • Message Contractor/Personnel Manager
      • Logging In
      • Release Request
      • Rhapsody Emails in Spam
      • Exporting Calendar
  • ❓FAQ's
    • Frequently Asked Questions
      • How do I send a call without adding a Project Piece?
      • Cancel vs Release?
      • How do I add a role (ex Concertmaster)?
      • How do I assign a sub list/call order?
      • How can I view what was sent to a musician?
      • How do I reorder musicians within a section?
      • How do I move a musician to a different instrument/section?
      • How do I make a sectional?
      • Why can't I make edits/changes?
      • How do I download the hiring status overview?
      • How do I download a Roster?
      • How do I remove a musician?
      • How do I edit personnel for 1 Work Session?
      • How do I add multiple instruments to a Chair?
      • How do I create/edit a season?
      • Why am I getting an error message?
      • How do I view the status of a musician?
  • 📝Legal
    • Terms and Conditions
    • Privacy Policy
    • Cookie Policy
  • 📊Billing & Payment
    • Selecting a Plan
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