Rhapsody Helpdesk
  • 🏠Helpdesk Home
    • Welcome
  • ⚙️Account Set Up
    • Before Your First Call
      • Account Details
        • Logging In
      • Importing Contacts & Musicians
      • Additional Set Up
      • Contacting Musicians
  • 📩Rhapsody Calls
    • Overview
    • 1️⃣Setting Up The Call
      • Creating a Project
      • Adding Project Pieces + Instrumentation
      • Adding Work Sessions
      • Add Personnel
      • Additional Information
    • 2️⃣Send + Track the Call
      • Pre-flight Check
      • Send the Call
      • Track the Call
    • 3️⃣Adjust + Replace
      • Musician Responses
        • On Hold Musicians
        • Declined Musicians
        • Unresponsive Musicians
        • Messages from Musicians
        • Musician Release Request
      • Types of Communication
        • Canceling + Releasing Musicians
        • Remind
        • Confirmation
        • Message
        • Nudges
        • Revision Calls
      • Answering for Musicians
      • Changes to Project
        • Changing Time/Location of Work Session
        • Canceling a Project Piece
        • Adding Additional Project Pieces
        • Cancelling a Work Session
        • Adding Additional Work Session
        • Turn a Rehearsal into a Sectional
        • Cancelling Entire Project
    • 4️⃣Payroll + Archive
      • Budget & Payroll
      • Archiving your Project
  • 🪄Rhapsody Features
    • Features
      • Chairs
      • Mercury Pipeline
      • Color Coding + Customization
      • Click-Through View
      • Shortcuts
      • Multiple Instrument Support
      • Create + Button
      • Work Sessions
      • Templates
      • Calendar Views
      • Project Checklist
      • Project Settings
      • View Modes
      • Mission Control
      • Seasons
      • Assignments View
      • Digest
      • Genius View
      • Exports
      • Work Session View
      • Pieces View
      • Budget & Payroll
      • Sent
      • Who's Next
      • Rhapsody Calls
      • Project Pieces
    • Updates
      • Rhapsody Updates
      • Upcoming Features + Feature Requests
      • Live Rosters
  • 🎶For Musicians
    • Musicians FAQ
      • Mobile App
      • Message Contractor/Personnel Manager
      • Logging In
      • Release Request
      • Rhapsody Emails in Spam
      • Exporting Calendar
  • ❓FAQ's
    • Frequently Asked Questions
      • How do I send a call without adding a Project Piece?
      • Cancel vs Release?
      • How do I add a role (ex Concertmaster)?
      • How do I assign a sub list/call order?
      • How can I view what was sent to a musician?
      • How do I reorder musicians within a section?
      • How do I move a musician to a different instrument/section?
      • How do I make a sectional?
      • Why can't I make edits/changes?
      • How do I download the hiring status overview?
      • How do I download a Roster?
      • How do I remove a musician?
      • How do I edit personnel for 1 Work Session?
      • How do I add multiple instruments to a Chair?
      • How do I create/edit a season?
      • Why am I getting an error message?
      • How do I view the status of a musician?
  • 📝Legal
    • Terms and Conditions
    • Privacy Policy
    • Cookie Policy
  • 📊Billing & Payment
    • Selecting a Plan
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  1. Account Set Up

Before Your First Call

Stop! Rhapsody account set up time.

PreviousWelcomeNextAccount Details

Last updated 1 year ago

Before you send your first call, there are a few things you will need to do to set your organization and your musicians up for success.

  1. This will be the information you need to login, preferences for your Projects, and setting up the Rhapsody email information needed to send out a Rhapsody call.

  2. Rhapsody requires certain contact information for musicians in order to send out calls. You'll need to add your musicians to the Rhapsody Address book before you can set up and send your first call.

  3. If you would like to speed up the process when creating your first Rhapsody Project/Call you can add additional frequently used information. Things like frequently used Venues, templates for call orders or frequently hired musicians, and information regarding customers/payrolls for you and musicians.

  4. Lastly, before you send your first call in Rhapsody, it's important to recognize your musicians may be unaware of this change. As a courtesy, we recommend contacting your musicians OUTSIDE of Rhapsody first so they know what to expect!


⚙️
Set up your account details:
Import your musicians:
Review Additional Set Up:
Contact Musicians outside of Rhapsody: