Rhapsody Helpdesk
  • 🏠Helpdesk Home
    • Welcome
  • ⚙️Account Set Up
    • Before Your First Call
      • Account Details
        • Logging In
      • Importing Contacts & Musicians
      • Additional Set Up
      • Contacting Musicians
  • 📩Rhapsody Calls
    • Overview
    • 1️⃣Setting Up The Call
      • Creating a Project
      • Adding Project Pieces + Instrumentation
      • Adding Work Sessions
      • Add Personnel
      • Additional Information
    • 2️⃣Send + Track the Call
      • Pre-flight Check
      • Send the Call
      • Track the Call
    • 3️⃣Adjust + Replace
      • Musician Responses
        • On Hold Musicians
        • Declined Musicians
        • Unresponsive Musicians
        • Messages from Musicians
        • Musician Release Request
      • Types of Communication
        • Canceling + Releasing Musicians
        • Remind
        • Confirmation
        • Message
        • Nudges
        • Revision Calls
      • Answering for Musicians
      • Changes to Project
        • Changing Time/Location of Work Session
        • Canceling a Project Piece
        • Adding Additional Project Pieces
        • Cancelling a Work Session
        • Adding Additional Work Session
        • Turn a Rehearsal into a Sectional
        • Cancelling Entire Project
    • 4️⃣Payroll + Archive
      • Budget & Payroll
      • Archiving your Project
  • 🪄Rhapsody Features
    • Features
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  • 🎶For Musicians
    • Musicians FAQ
      • Mobile App
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      • Logging In
      • Release Request
      • Rhapsody Emails in Spam
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  • ❓FAQ's
    • Frequently Asked Questions
      • How do I send a call without adding a Project Piece?
      • Cancel vs Release?
      • How do I add a role (ex Concertmaster)?
      • How do I assign a sub list/call order?
      • How can I view what was sent to a musician?
      • How do I reorder musicians within a section?
      • How do I move a musician to a different instrument/section?
      • How do I make a sectional?
      • Why can't I make edits/changes?
      • How do I download the hiring status overview?
      • How do I download a Roster?
      • How do I remove a musician?
      • How do I edit personnel for 1 Work Session?
      • How do I add multiple instruments to a Chair?
      • How do I create/edit a season?
      • Why am I getting an error message?
      • How do I view the status of a musician?
  • 📝Legal
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On this page
  • Types of Communication (after sending the initial call)
  • Musician Responses
  • Answering for Musicians
  • Changes to Project
  • Common Responses + Solutions
  1. Rhapsody Calls

Adjust + Replace

The results are in!

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Last updated 1 year ago

Now that you have sent your call, your Project will begin to transform. Changes to the Project may come up that you need to address, and musicians will provide their answers/ask questions.

Types of Communication (after sending the initial call)

Once you have sent your first communication for a Project, you will be provided with various options on your next communication for the Project. The options you are presented with are based on the musician selected when in Notify Mode and what their current status in the Project is. .

Musician Responses

Depending on the type of communication sent, musicians will be required to provide an answer. Their answers (or lack their of) will provide you with options on your next steps. .

Answering for Musicians

We get it, some musicians don't like change and don't want to interract with a Rhapsody call. They may provide you with an answer in person, through text message, or DM. Regardless, Rhapsody will allow you to answer for the musician to provide a paper trail of the actions made and who made them. .

Changes to Project

If something about the Project has changed since the initial call was sent, you will have to make sure you make the correct changes and inform all contacted musicians of the change through a Revision Call. This could be adding an additional Work Session, cancelling a Project Piece, turning a tutti rehearsal into a sectional, etc.

Some changes to a Project are not allowed, and will require a Rhapsody admin to intervene. .

FYI

Rhapsody support can help you make advanced changes after the call has been sent. If you are experiencing difficulties making certain adjustments, please contact us at support@rhapsody.la or at 323-400-5695

Common Responses + Solutions

A musician has declined through Rhapsody

How do I manually remove a musician?

How do I answer for a musician?

How do I replace a musician?

How do I move people around in a Section?

How do I cancel a Work Session?

How do I cancel a Project Piece?

How do I send an additional message?

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Read more about types of communication
Read more about musician responses
Read more on answering for musicians
Read more about changes to Project