Rhapsody Helpdesk
  • 🏠Helpdesk Home
    • Welcome
  • ⚙️Account Set Up
    • Before Your First Call
      • Account Details
        • Logging In
      • Importing Contacts & Musicians
      • Additional Set Up
      • Contacting Musicians
  • 📩Rhapsody Calls
    • Overview
    • 1️⃣Setting Up The Call
      • Creating a Project
      • Adding Project Pieces + Instrumentation
      • Adding Work Sessions
      • Add Personnel
      • Additional Information
    • 2️⃣Send + Track the Call
      • Pre-flight Check
      • Send the Call
      • Track the Call
    • 3️⃣Adjust + Replace
      • Musician Responses
        • On Hold Musicians
        • Declined Musicians
        • Unresponsive Musicians
        • Messages from Musicians
        • Musician Release Request
      • Types of Communication
        • Canceling + Releasing Musicians
        • Remind
        • Confirmation
        • Message
        • Nudges
        • Revision Calls
      • Answering for Musicians
      • Changes to Project
        • Changing Time/Location of Work Session
        • Canceling a Project Piece
        • Adding Additional Project Pieces
        • Cancelling a Work Session
        • Adding Additional Work Session
        • Turn a Rehearsal into a Sectional
        • Cancelling Entire Project
    • 4️⃣Payroll + Archive
      • Budget & Payroll
      • Archiving your Project
  • 🪄Rhapsody Features
    • Features
      • Chairs
      • Mercury Pipeline
      • Color Coding + Customization
      • Click-Through View
      • Shortcuts
      • Multiple Instrument Support
      • Create + Button
      • Work Sessions
      • Templates
      • Calendar Views
      • Project Checklist
      • Project Settings
      • View Modes
      • Mission Control
      • Seasons
      • Assignments View
      • Digest
      • Genius View
      • Exports
      • Work Session View
      • Pieces View
      • Budget & Payroll
      • Sent
      • Who's Next
      • Rhapsody Calls
      • Project Pieces
    • Updates
      • Rhapsody Updates
      • Upcoming Features + Feature Requests
      • Live Rosters
  • 🎶For Musicians
    • Musicians FAQ
      • Mobile App
      • Message Contractor/Personnel Manager
      • Logging In
      • Release Request
      • Rhapsody Emails in Spam
      • Exporting Calendar
  • ❓FAQ's
    • Frequently Asked Questions
      • How do I send a call without adding a Project Piece?
      • Cancel vs Release?
      • How do I add a role (ex Concertmaster)?
      • How do I assign a sub list/call order?
      • How can I view what was sent to a musician?
      • How do I reorder musicians within a section?
      • How do I move a musician to a different instrument/section?
      • How do I make a sectional?
      • Why can't I make edits/changes?
      • How do I download the hiring status overview?
      • How do I download a Roster?
      • How do I remove a musician?
      • How do I edit personnel for 1 Work Session?
      • How do I add multiple instruments to a Chair?
      • How do I create/edit a season?
      • Why am I getting an error message?
      • How do I view the status of a musician?
  • 📝Legal
    • Terms and Conditions
    • Privacy Policy
    • Cookie Policy
  • 📊Billing & Payment
    • Selecting a Plan
Powered by GitBook
On this page
  • Replacing Declined Musician
  • Removing Declined Musician
  1. Rhapsody Calls
  2. Adjust + Replace
  3. Musician Responses

Declined Musicians

"Sorry, maybe next time!"

PreviousOn Hold MusiciansNextUnresponsive Musicians

Last updated 1 year ago

When a musician receives an invite, they have the option to decline their call. This means they will no longer receive communications about the Project and you are able to replace them with the next in line musician.

Declined musicians will be highlighted in red. They will have the circle with a slash next to their name, as well as arrows (replace) or "x" (remove)

FYI

If you do not see the arrows or x next to a musicians name, they are likely canceled.


Replacing Declined Musician

If you know who you want to replace the declined musician immediately, you can easily replace them

  1. Locate the declined musician in a Project

  2. Select the circular arrows next to their name

  3. In the dropdown menu provided, type or select the musician you want to replace the declined musician

  4. Viola! You have now replaced a declined musician

FYI

You will still need to manually send an invite to the musician you have replaced. Rhapsody will not automatically send any calls to musicians. Read more about upcoming features


Removing Declined Musician

If you want to remove the declined musician from the call, but do not know who to send the replacement call to, you can simply click on the x next to the two arrows icon. This will remove the musician from all their assignments on the Project and leave an empty Chair.

You can now add a musician to the empty Chair whenever you are ready!

Did you know?

Rhapsody will provide you with a list of suggested musicians to replace the declined musician! Save yourself some time on your next Project and tell Rhapsody which musicians you'd like Rhapsody to suggest. .

📩
3️⃣
Read more about Who's Next
Read more about canceling + releasing musicians.
Example of a declined musician