Rhapsody Helpdesk
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      • Cancel vs Release?
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On this page
  • Cancel vs Release?
  • How to Cancel or Release a musician
  1. Rhapsody Calls
  2. Adjust + Replace
  3. Types of Communication

Canceling + Releasing Musicians

"You are no longer needed for this Project"

PreviousTypes of CommunicationNextRemind

Last updated 1 year ago

Lets say you want to remove a musician from the entire Project. Maybe they told you personaly they could not attend, or they are taking too long to respond to your Invite. Your next action will be to either Cancel or Release the musician.

Cancel vs Release?

At this time, canceling a musician functions the same as releasing a musician and vise versa. The main difference comes down to verbiage and what the musician will see when receiving their Rhapsody Call.

How to Cancel or Release a musician

  1. Enter into the Project you wish to Cancel or Release a musician from.

  2. In Mission Control, switch to Notify Mode

  3. In your view of choice (Genius or Assignment) Select the Chair(s)/musician(s) you want to Cancel or Release.

  4. In the menu that appears below, select either the Cancel or Release button. Once selected, a Call Preview will popup.

  5. In the Call Preview popup, review the Cancel or Release Communication to your musician(s). Musicians will be asked to confirm they have received your communication.

  6. Once your Call Preview is to your liking, acknowledge the checkbox at the bottom and select Send Now!

  7. Viola! You have now Canceled/Released a musician from a Project!

FYI

Cancel or Release Communications for an entire Project will always require an answer before you can remove or replace the musician. The musician must "Submit" their acknowledgement OR you may answer for the musician. .

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3️⃣
Read more about answering for musicians
Example of a Cancellation Call
Example of a Release Call